Errors, Issues & Solutions | ZoomSphere Help Center

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Errors, Issues & Solutions

Errors, Issues & Solutions

Frequently asked questions about various issues and their solutions

By Tereza and 1 other2 authors23 articles

General

I can't log in. How can I fix it?

How Can I Clear Cache in My Browser?

Error: Email already exists

Scheduler app

My post was not published. How can I fix it?

My teammates don't see posts/profiles in the Scheduler. How can I fix it?

I accidentally deleted my post. How can I fix it?

Facebook & Instagram

I cannot add a Facebook Page. Why?

Scheduler Error: The Instagram account is restricted

Instagram Error: Due to Instagram API limitations, you've reached the maximum number of 25 auto-published posts allowed in 24 hours.

Scheduler Error: Temporary blocked for policies violations

Scheduler: Error validating access token

I cannot add an Instagram account to ZoomSphere, why?

How to Switch Instagram to a Business Account

How to Connect an Instagram Account with Facebook Page

How to Fix Connection with Instagram?

Add Instagram account to Facebook Business Manager

Error: #10 Application doesn't have permission for this action

Error: #10 The user is not an Instagram Business

Analytics app

My Analytics app does not show any data. How can I fix it?

Community Management

Error validating access token (Community Management app)

Error: Facebook page – Unsupported post request

Error #551: This person isn't available right now (Facebook)

I am not able to reply to comments. How can I fix it?