ZoomSphere

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Frequently asked questions about various issues and their solutions

Errors, Issues & Solutions

How to add an Instagram Account to Business Manager

Add Instagram Account to Facebook Business Manager

Having trouble publishing on Instagram? Learn how to fix it!

Error: #10 Application doesn't have permission for this action

Learn how to connect an Instagram account to a Facebook page

How to Connect an Instagram Account with a Facebook Page

Instagram has three kinds of accounts – personal, creator and business. Learn how to switch to a business account.

How to Switch Instagram to a Professional Account

🎥  VIDEO: Trying to add a FB page but "There are no items to add"?

I cannot add a Facebook Page. Why?

Having troubles adding an Instagram account to ZoomSphere

I Cannot Add an Instagram Account to ZoomSphere. Why?

Scheduler Error: Temporary Blocked for Policies Violations

Scheduler Error: The Instagram account is restricted

Scheduler: Error validating Access Token

Having trouble adding your YT channel because it's not showing up in the list?

I cannot add a YouTube Channel. Why?

Understanding the "This Content is Currently Unavailable" Message

Why Does Facebook Hide My Video Content?

Facebook, LinkedIn, Instagram, TikTok, YouTube, Twitter

Networks

If ZoomSphere seems to behave in a different way than usual, the problem might be caused by your browser.

How Can I Clear Cache in My Browser?

I can't log in. How can I fix it?

General

How to get a deleted post back in the Scheduler App

I accidentally deleted my post. How can I fix it?

Learn why teammates don't see posts in the Scheduler app and how to fix it

My teammates don't see posts/channels in the Scheduler. How can I fix it?

Scheduler app

Having trouble with your Analytics Apps? This is probably why you should learn to reconnect your social media channels

My Analytics App shows no data. How can I fix it?

Analytics app

Inability to send a message to a user in the Community Management app

Error #551: This person isn't available right now (Facebook)

Error: Facebook page – Unsupported post request

Having trouble with your Community Management App? This is probably why you should learn to reconnect your social media channels

Unable to reply to comments in your Community Management App?

Community Management

Free trial

Book a demo

Terms of Services

Find answers and get help from Intercom Support and Community Experts

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