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Errors, Issues & Solutions
Errors, Issues & Solutions
Frequently asked questions about various issues and their solutions
22 articles in this collection
Written by
Tereza
and
Veronika
General
I can't log in. How can I fix it?
Are you having troubles logging in?
Written by
Tereza
Updated over a week ago
How Can I Clear Cache in My Browser?
If ZoomSphere seems to behave in a different way than usual, the problem might be caused by your browser.
Written by
Tereza
Updated over a week ago
Error: Email already exists
Are you having problems to create a new user because the "Email already exists"?
Written by
Tereza
Updated over a week ago
Scheduler app
My post was not published. How can I fix it?
Post not published – main reasons and their solutions
Written by
Tereza
Updated over a week ago
My teammates don't see posts/profiles in the Scheduler. How can I fix it?
Learn why teammates don't see posts in the Scheduler app and how to fix it
Written by
Tereza
Updated over a week ago
I accidentally deleted my post. How can I fix it?
How to get a deleted post back in the Scheduler App
Written by
Tereza
Updated over a week ago
Facebook & Instagram
I cannot add a Facebook Page. Why?
Trying to add a FB page but "There are no items to add"?
Written by
Tereza
Updated over a week ago
Scheduler Error: The Instagram account is restricted
Written by
Veronika
Updated over a week ago
Scheduler Error: Temporary blocked for policies violations
Publishing errors in the Scheduler app
Written by
Tereza
Updated over a week ago
Scheduler: Error validating access token
Facebook: Issues with publishing
Written by
Tereza
Updated over a week ago
I cannot add an Instagram account to ZoomSphere, why?
Having troubles adding an Instagram account to ZoomSphere
Written by
Tereza
Updated over a week ago
How to Switch Instagram to a Business Account
Instagram has three kinds of accounts – personal, creator and business. Learn how to switch to a business account.
Written by
Tereza
Updated over a week ago
How to Connect an Instagram Account with Facebook Page
Learn how to connect an Instagram account to a Facebook page
Written by
Tereza
Updated over a week ago
How to Fix Connection with Instagram?
Having issues with Instagram connection? Find the solution below.
Written by
Tereza
Updated over a week ago
Add Instagram account to Facebook Business Manager
How to add an Instagram account to Business Manager
Written by
Tereza
Updated over a week ago
Error: #10 Application doesn't have permission for this action
Did you try to publish to Instagram and this error message showed up? Learn what you can do.
Written by
Tereza
Updated over a week ago
Error: #10 The user is not an Instagram Business
Instagram: Issues with publishing
Written by
Tereza
Updated over a week ago
Analytics app
My Analytics app does not show any data. How can I fix it?
Learn how to get your data back to the Analytics app
Written by
Tereza
Updated over a week ago
Community Management
Error validating access token (Community Management app)
Inability to reply to a message in the Community Management app
Written by
Tereza
Updated over a week ago
Error: Facebook page – Unsupported post request
Inability to send a message to a user in the Community Management app
Written by
Tereza
Updated over a week ago
Error #551: This person isn't available right now (Facebook)
Inability to send a message to a user in the Community Management app
Written by
Tereza
Updated over a week ago
I am not able to reply to comments. How can I fix it?
Inability to send a message to a user in the Community Management app
Written by
Tereza
Updated over a week ago