If you’ve encountered the error message “This content is currently unavailable” on a Facebook post with video content, you’re not alone. This behavior originates on Meta’s end and is typically caused by privacy settings, content policies, or other platform restrictions.
It’s important to note that this issue is not influenced by ZoomSphere, as we act solely as a third-party publishing tool. 💡
When this happens, it means Meta has determined the content to be inappropriate or non-compliant with its policies and has decided to hide it. This issue most frequently occurs with content related to alcohol, tobacco, or other regulated or hazardous materials, as these types of content are subject to stricter review and enforcement by Meta’s automated and manual systems.
Below, we’ll explain why this happens and provide steps to resolve the issue.
Why Does This Happen?
Facebook may display the “This content is currently unavailable” message for several reasons, most commonly when the content involves alcohol, tobacco, or other regulated materials. These types of content are subject to stricter reviews and enforcement by Meta's policies, often resulting in the video being flagged or hidden if deemed inappropriate. Here’s a breakdown of the most common causes:
1. Restricted Visibility Settings
The video was shared with a limited audience (e.g., specific groups or friends) instead of being made public.
Age or location restrictions may have been applied to the Facebook page or post, limiting its visibility to certain users.
2. Content Policy Violations
Meta’s Community Standards or Advertising Policies may classify the content as inappropriate or non-compliant.
Videos containing alcohol, tobacco, or other regulated or age-restricted materials are particularly likely to trigger stricter reviews.
Posts published through third-party tools like ZoomSphere may also face enhanced content checks, especially when they involve materials flagged as sensitive by Meta’s systems.
3. Deleted or Unpublished Content
The video post may have been deleted or unpublished by the page owner.
Meta may have removed the content automatically if it was flagged as violating their policies.
4. Page or Account Settings Changes
Adjustments to the page’s admin roles, age restrictions, or privacy settings can also impact content visibility. For example:
A page set to "People 18 and Over" may inadvertently block some users.
Changes to the page's location settings can limit visibility in certain regions.
How to Fix It
Here’s how you can troubleshoot and resolve the issue:
1. Check the Video’s Privacy and Visibility Settings
Ensure that the video is set to Public or shared with the appropriate audience.
If using age or location restrictions on your page, confirm they align with your target audience.
Learn more about privacy settings here: Meta’s Privacy Settings Overview.
2. Review Content for Policy Compliance
Make sure your video complies with Meta’s Community Standards and Advertising Policies:
Adjust video descriptions, tags, or content if necessary to meet Facebook’s guidelines.
3. Request a Review from Meta
If you believe the content complies with Meta’s policies, you can request a review:
Go to the post and click Request Review (if available).
Provide additional details about the video’s compliance.
For more information on content review, visit Meta’s Content Review Process.
4. Adjust Page Settings
Check your page settings to ensure compatibility with the content’s audience:
Navigate to Settings > General > Age Restrictions and set the page to People 18 and Over if applicable.
Review and modify location restrictions as needed.
For guidance on managing page settings, refer to Meta Page Settings Guide.
5. Publish the Post Directly on Facebook
If the post was published using ZoomSphere or another third-party tool, try reposting the content directly on Facebook. This can sometimes bypass third-party content checks.
6. Contact Meta Support
If the issue persists, reach out to Meta Support:
Use the Meta Business Help Center.
Submit a support request via Meta Contact Support.
Tips to Avoid Future Issues
Comply with Policies:
Ensure all posts follow Facebook’s guidelines, particularly for alcohol or other regulated content.
Test Content Visibility:
Before scheduling a post for a large audience, test its visibility with a smaller group or alternate account.
Stay Updated:
Monitor Meta’s updates and policy changes, especially for sensitive content like age-restricted materials.
If your Facebook post displays the “This content is currently unavailable” message, it’s crucial to understand that this behavior originates from Meta’s systems and policies—not ZoomSphere. By following the steps outlined above, you can troubleshoot and address the issue effectively.
If you have further questions or need additional support, feel free to reach out to our team. We’re here to help! 😊