Trying to publish a post to Facebook, but this error note appears above the post?
​

💡 Once in a while, Facebook requests a Token refresh for security reasons, for example, if there were any changes in the Page settings or the personal Facebook profile that the Page is linked to in ZoomSphere Settings.
​
💁 Please note that these steps are for the Master account only.
​
​
If your post shows this error note, you need to refresh the personal Facebook account in the Settings – Social profiles to which the Page is linked.
​
☝️ If there is more than one connected personal Facebook account in your Settings, look at the Facebook Page – the person listed there needs to refresh their personal Facebook account in ZoomSphere.
​

​For example:
​Facebook Page "Veronika V." is linked with a personal Facebook account "Veronika". Only Veronika can refresh her Facebook account because only she can log in. 😉

👉 Once the personal Facebook account is refreshed, go back to the post, click Try it again, and publish your post.
​
​

There you go! Now you know how to fix this issue! 👏

If you have any questions, don't hesitate to contact us via the in-app chat or on our email support@zoomsphere.com 🙂