If you come across this error: "Instagram account is restricted." - It means that you didn't fill in your personal details on your Instagram account.

What to do?

👉 Please open your Instagram account settings in your mobile Instagram app, and fill in the personal details. Instagram has started verifying business accounts for security reasons.

💡 Once you filled in all the required data, please refresh your Facebook account in ZoomSphere settings to update Instagram API. 😉

Then you should be able to publish again.

💡 Please note, that it might take a while for Instagram to unrestrict your account.


If you have any questions, don't hesitate to contact us via the in-app chat or our email support@zoomsphere.com. 🙂

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