Have you just connected a new social media channel to ZoomSphere? Don't forget that you have to add this channel to the Scheduler app and assign Roles to your Teammates!
☝️ If your teammates cannot create any posts for this profile, you probably forgot to grant them access and role to this channel in the Users & Team settings.
Please assign a Scheduler / Community role for each teammate accordingly.
1. Open the Users & Team Settings and access the User's settings.
2. Go to the Access & Roles tab, click the profile icon – so it's highlighted in blue – and choose the Scheduler role for each of the channels. Then, hit the "Save" button.
Once you save the changes, your teammates can start working with this channel.
📚 Find more information about the Scheduler Roles here.
If you have any questions, don't hesitate to contact us via the in-app chat or our email firstname.lastname@example.org. 🙂