Firstly, check with your ZoomSphere administrator (Master Account) if you already have your account created.
If your account exists and you still can't log in, go to the main sign-in page and generate a new password via the "Forgot a password?" feature.
A confirmation email will be sent to the email address registered in ZoomSphere – just click the link inside the email and create a new password.
Please, check all your email folders, including spam and promotions.
If you have any questions, don't hesitate to contact us via the in-app chat or our email firstname.lastname@example.org. 🙂