From time to time it's necessary to clear your browser cache to prevent problems, protect your personal data, and help apps to run better on your computer.

Sometimes the browser doesn't load new versions of sites which can be a problem for viewing. If ZoomSphere seems to behave in a different way than usual, this might be the problem behind it. We have put together this article to help you find relevant information about clearing cache and how to do it in different browsers.

Various Browsers

Because the "how-to" instructions vary based on the type of your device, please have a look at the following official support links.


Clear cache & cookies

Microsoft Edge

How to clear the cache in Microsoft Edge


How to clear the Firefox cache


Sometimes Safari remembers a lot – and if it causes trouble with viewing one or even various websites. Here is a step-by-step guide on how to remove cookies, cache, and other data stored by Safari for a specific site – in this case,

On the main menu bar choose SafariPreferences and click the Privacy icon. Then click on "Manage Website Data".

Type "zoomsphere" in the Search. In the result list, click on and click Remove. When it's finished, click Done and close the window.

Here are some other links to the official Apple support page which might be helpful:

If Safari doesn't load a page or webpage items are missing

Clear the history and cookies from Safari on your iPhone, iPad or iPod touch

If you have any question, don't hesitate to contact us via the in-app chat or on our email 🙂


Error: User already exists

Did this answer your question?