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My teammates don't see posts/channels in the Scheduler. How can I fix it?

Learn why teammates don't see posts in the Scheduler app and how to fix it

Tereza avatar
Written by Tereza
Updated over 10 months ago

Have you just connected a new social media channel to ZoomSphere? Don't forget that you have to add this channel to the Scheduler app and assign Roles to your Teammates!

☝️ If your teammates cannot create any posts for this profile, you probably forgot to grant them access and role to this channel in the Users & Team settings.

Please assign a Scheduler / Community role for each teammate accordingly.

1. Open the Users & Team Settings and access the User's settings.


2. Go to the Access & Roles tab, click the profile icon – so it's highlighted in blue – and choose the Scheduler role for each of the channels. Then, hit the "Save" button.

Once you save the changes, your teammates can start working with this channel.

📚 Find more information about the Scheduler Roles here.

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