Have you just connected a new social profile to ZoomSphere? Don't forget that you have to add this profile to the Scheduler app.
☝️ If your teammates cannot create any posts for this profile, most probably you forgot to grant them access and role to this profile in the Users & Team settings.
Please assign a role for each teammate accordingly.
1. Open the Users & Team tab and access the User's settings.
2. Go to the Data Sources tab, click the profile icon – so it's highlighted in blue – and choose the Scheduler role for each of the profiles. Then, hit the Save button.
Once you save the changes, your teammates can start working with this profile.
📚 Find more information about the Scheduler User roles here: Scheduler: User's Roles (Publisher Role)
If you have any questions, don't hesitate to contact us via the in-app chat or our email email@example.com. 🙂