Have you just connected a new social profile to ZoomSphere? Don't forget that you have to add this profile to the Scheduler app.
βοΈ If your teammates cannot create any posts for this profile, most probably you forgot to grant them access and role to this profile in the Users & Team settings.
Please assign a role for each teammate accordingly.
1. Open the Users & Team tab and access the User's settings.
2. Go to the Access & Roles tab, click the profile icon β so it's highlighted in blue β and choose the Scheduler role for each of the profiles. Then, hit the Save button.
Once you save the changes, your teammates can start working with this profile.
π Find more information about the Scheduler User roles here: Scheduler: User's Roles (Publisher Role)
If you have any questions, don't hesitate to contact us via the in-app chat or our email support@zoomsphere.com. π