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Notification System in ZoomSphere
Notification System in ZoomSphere

We improved ZoomSphere notifications – choose which apps you want to receive notifications for

Tereza avatar
Written by Tereza
Updated over a week ago

ZoomSphere has a new practical solution for notifications, allowing you to choose whether you want to receive notifications from each app. πŸ””

The Follow Button

There are probably apps you are not actively working with, and now you can limit the notifications from those apps and follow only the ones you need. That's why we are bringing a new Follow button you find in each of your apps! πŸ™‚

And, of course, if you are mentioned or assigned to any post, you will still be notified regardless of the follow/unfollow. πŸ’‘

πŸ’‘ By default, all users have all the apps unfollowed. πŸ’‘

Follow button OFF

  • It means that you will receive notifications only if you are mentioned in a comment or a card is assigned to you.

  • It also means that you will NOT receive a notification for cases like a comment without mentioning you.

  • You will not see a small red dot πŸ”΄ on the list of workspaces or the tile of the given app in the workspace as an indication of new content. (You can think of it as being switched off because of the unfollow).

Follow button ON

  • If you follow an app, you will receive notifications even for comments without mentioning you specifically, as you are used to until now with all apps you have access to.

  • Also, the dot notification πŸ”΄ indicating new content will appear on the app tile.

How to Follow an app:

Go to the apps you want to receive notifications for and click the Follow button at the top right corner.

Other Types of Notifications

The Scheduler App

Type of Notification

Action

Who receives it

Dot πŸ”΄

Notification that a new post was created

β†’ Users who have access to the post and follow the app

Bell πŸ””

New comments, mentions

β†’ Users who have access to the post (internal/client comment section) and are mentioned or follow the app

Email βœ‰οΈ

Mentions

Status email settings

β†’ Users who are mentioned in the post (internal/client comment section)

β†’ Users whose email has been added to status settings when the status is being used.

Mobile Notification πŸ“±

Assigned users for Manual Publishing

Chat DMs & Chat Mentions

β†’ Users with the ZoomSphere mobile app are being mentioned in chat or assigned to a post for manual publishing.

The Workflow Manager App

Type of Notification

Action

Who receives it

Bell πŸ””

New comment

Card assigned

β†’ Users who are mentioned in a comment and follow the app

β†’ Users who have a card assigned and follow the app

Dot πŸ”΄

A new card was created

β†’ Users who have access to the app and follow it

Email

Mentions, card assigned

β†’ Users who are mentioned or whose card is assigned

The Monitoring App

Type of Notification

Action

Who receives it

Dot πŸ”΄

New mention appeared

β†’ Users who have access to the app and follow it

The Community Management App

Type of Notification

Action

Who receives it

Bell πŸ””

New note

β†’ Users who have access to the app and source and are mentioned or they follow the app

Dot πŸ”΄

New incoming message (comment, direct message, post, tag, etc.)

β†’ Users who have access to the app and source and follow the app

Note: The Follow button is available in apps that work with notifications, so: the Scheduler, Community Management, Monitoring, and Workflow Manager apps.


If you have any questions, don't hesitate to contact us via the in-app chat or on our email support@zoomsphere.com πŸ™‚

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