ZoomSphere has a new practical solution for notifications, allowing you to choose whether you want to receive notifications from each app. 🔔
The Follow Button
There are probably apps you are not actively working with, and now you can limit the notifications from those apps and follow only the ones you need. That's why we are bringing a new Follow button you find in each of your apps! 🙂
And, of course, if you are mentioned or assigned to any post, you will still be notified regardless of the follow/unfollow. 💡
💡 By default, all users have all the apps unfollowed. 💡
Follow button OFF
It means that you will receive notifications only if you are mentioned in a comment or a card is assigned to you.
It also means that you will NOT receive a notification for cases like a comment without mentioning you.
You will not see a small red dot 🔴 on the list of workspaces or the tile of the given app in the workspace as an indication of new content. (You can think of it as being switched off because of the unfollow).
Follow button ON
If you follow an app, you will receive notifications even for comments without mentioning you specifically, as you are used to until now with all apps you have access to.
Also, the dot notification 🔴 indicating new content will appear on the app tile.
How to Follow an app:
Go to the apps you want to receive notifications for and click the Follow button at the top right corner.
Other Types of Notifications
The Scheduler App
Type of Notification | Action | Who receives it |
Dot 🔴 | Notification that a new post was created | → Users who have access to the post and follow the app |
Bell 🔔 | New comments, mentions
| → Users who have access to the post (internal/client comment section) and are mentioned or follow the app |
Email ✉️ | Mentions
Status email settings | → Users who are mentioned in the post (internal/client comment section)
→ Users whose email has been added to status settings when the status is being used. |
Mobile Notification 📱 | Assigned users for Manual Publishing Chat DMs & Chat Mentions | → Users with the ZoomSphere mobile app are being mentioned in chat or assigned to a post for manual publishing. |
The Workflow Manager App→
Type of Notification | Action | Who receives it |
Bell 🔔 | New comment
Card assigned | → Users who are mentioned in a comment and follow the app
→ Users who have a card assigned and follow the app |
Dot 🔴 | A new card was created | → Users who have access to the app and follow it |
Mentions, card assigned | → Users who are mentioned or whose card is assigned |
The Monitoring App
Type of Notification | Action | Who receives it |
Dot 🔴 | New mention appeared | → Users who have access to the app and follow it |
The Community Management
Type of Notification | Action | Who receives it |
Bell 🔔 | New note | → Users who have access to the app and source and are mentioned or they follow the app |
Dot 🔴 | New incoming message (comment, direct message, post, tag, etc.) | → Users who have access to the app and source and follow the app |
Note: The Follow button is available in apps that work with notifications, so: the Scheduler, Community Management, Monitoring, and Workflow Manager apps.
If you have any questions, don't hesitate to contact us via the in-app chat or on our email support@zoomsphere.com 🙂