General Notifications

Learn how to manage your ZoomSphere notifications

Tereza avatar
Written by Tereza
Updated this week

ZoomSphere's notification system empowers you to tailor your experience by choosing your preferences for receiving notifications from each app. πŸ””

Scheduler App

The Bell πŸ””

Receive a new bell notification every time someone mentions you in a post comment or when a new comment is created (if you follow the Scheduler App). You'll also be notified if your post fails to get published.

  • Post Mentions

  • Post Comments

  • Post Errors

Mobile App πŸ“±

Receive a push notification to your phone every time you're mentioned in the post comment and when you need to manually publish a post assigned to you.

  • Post Mentions

  • Manual Publishing

  • Posts sent via chat to get approved

Email πŸ“©

Include your email address in your statuses to automatically receive notifications whenever the post status has been changed. Additionally, you will be notified via email when someone mentions you in a post comment.

  • Post Mentions

  • Post status has been changed

Red Dot πŸ”΄

When following the Scheduler app, you'll receive a red dot on your Scheduler tile every time a new post is created. This ensures you're always aware of new developments that require your attention.

  • New Post


ZoomSphere Chat

With the ZoomSphere mobile app installed, you'll receive push notifications on your device every time someone mentions you in a group channel or sends you a direct message (DM).

  • Mentions

  • New DM​

Tip

πŸ‘‰ The fastest and most effective way to get your posts approved is by submitting them for approval through ZoomSphere Chat.

πŸ’‘ How do you mention users in chat? Just type @ and add the user's name.


Workflow Manager App

The Bell πŸ””

Receive a new bell notification every time someone mentions you in a card comment or a card is assigned to you (if you follow the Workflow App).

  • Card Comment Mention

  • Card Assigned

Red Dot πŸ”΄

When following the Workflow Manager app, you'll receive a red dot on your WM tile every time a new card is created.

  • New Card

Email πŸ“©

Receive email notifications whenever a card is assigned to you or someone mentions you in the card comment.

  • Card Assigned

  • Card Comment Mention


Community Management App

The Bell πŸ””

Receive a new bell notification every time someone mentions you in the message Note (if you follow the Community Management App).

  • Note Mention

Red Dot πŸ”΄

When following the Community Management app, you'll receive a red dot on your CM tile every time a new incoming message arrives.

  • New Incoming Message


Monitoring App

Red Dot πŸ”΄

Follow the App and receive a red dot on your Monitoring tile whenever a new result/mention is found.

  • New Result / Mention


The Follow Button

Simplify your notification experience by focusing only on the apps you actively use. Introducing the new Follow button in each app, enabling you to customize your notifications to your specific needs. πŸ™‚

And, naturally, if you are mentioned in any post, you'll still receive notifications regardless of the Follow/Unfollow settings. πŸ’‘

Following βœ”οΈ

  • Notifications will include general comments without specifically mentioning you, similar to your current experience with all accessible apps.

  • Additionally, a πŸ”΄ red dot on the app tile will signal new content.

Unfollowing

  • You will only receive notifications when mentioned in a post comment or when assigned a Workflow Manager card.

  • It also means you won't be notified for comments that don't mention you.

  • You won't spot a πŸ”΄ red dot on the workspace list or app tile, signaling new contentβ€”think of it as being switched off due to unfollowing.

How to Follow an App

Navigate to the apps you wish to receive notifications for and click the Follow button at the top right corner. βœ”οΈ

Note:

  • By default, all users have all the apps unfollowed.

  • The Follow button is available in apps with notifications, such as Scheduler, Community Management, Monitoring, and Workflow Manager.

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