ZoomSphere's notification system empowers you to tailor your experience by choosing your preferences for receiving notifications from each app. 🔔
Scheduler App
The Bell 🔔
Receive a new bell notification every time someone mentions you in a post comment or when a new comment is created (if you follow the Scheduler App). You'll also be notified if your post fails to get published.
Post Mentions
Post Comments
Post Errors
Mobile App 📱
Receive a push notification to your phone every time you're mentioned in the post comment and when you need to manually publish a post assigned to you.
Post Mentions
Manual Publishing
Posts sent via chat to get approved
Email 📩
Include your email address in your statuses to automatically receive notifications whenever the post status has been changed. Additionally, you will be notified via email when someone mentions you in a post comment.
Post Mentions
Post status has been changed
Upcoming Expiration of a Quick Task
Expired Quick Task
Red Dot 🔴
When following the Scheduler app, you'll receive a red dot on your Scheduler tile every time a new post is created. This ensures you're always aware of new developments that require your attention.
New Post
ZoomSphere Chat
With the ZoomSphere mobile app installed, you'll receive push notifications on your device every time someone mentions you in a group channel or sends you a direct message (DM).
Mentions
New DM
Tip
👉 The fastest and most effective way to get your posts approved is by submitting them for approval through ZoomSphere Chat.
💡 How do you mention users in chat? Just type @ and add the user's name.
Workflow Manager App
The Bell 🔔
Receive a new bell notification every time someone mentions you in a card comment or a card is assigned to you (if you follow the Workflow App).
Card Comment Mention
Card Assigned
Upcoming Card Expiration (Deadline)
Expired Card (Deadline)
Red Dot 🔴
When following the Workflow Manager app, you'll receive a red dot on your WM tile every time a new card is created.
New Card
Email 📩
Receive email notifications whenever a card is assigned to you or someone mentions you in the card comment.
Card Assigned
Card Comment Mention
Expired Card (Deadline)
Upcoming Card Expiration (Deadline)
Community Management App
The Bell 🔔
Receive a new bell notification every time someone mentions you in a message - if you follow the Community Management App.
Note Mention
Red Dot 🔴
When following the Community Management app, you'll receive a red dot on your CM tile every time a new incoming message arrives.
New Incoming Message
The Follow Button
Simplify your notification experience by focusing only on the apps you actively use. Introducing the new Follow button in each app, enabling you to customize your notifications to your specific needs. 🙂
And, naturally, if you are mentioned in any post, you'll still receive notifications regardless of the Follow/Unfollow settings. 💡
Following ✔️
Notifications will include general comments without specifically mentioning you, similar to your current experience with all accessible apps.
Additionally, a 🔴 red dot on the app tile will signal new content.
Unfollowing
You will only receive notifications when mentioned in a post comment or when assigned a Workflow Manager card.
It also means you won't be notified for comments that don't mention you.
You won't spot a 🔴 red dot on the workspace list or app tile, signaling new content—think of it as being switched off due to unfollowing.
How to Follow an App
Navigate to the apps you wish to receive notifications for and click the Follow button at the top right corner. ✔️
Note:
By default, all users have all the apps unfollowed.
The Follow button is available in apps with notifications, such as Scheduler, Community Management, Monitoring, and Workflow Manager.