Did you become the new Master Account of your ZoomSphere Team, and you don't know what to do? No worries, I got you.
Follow these steps:
Connect your Facebook Account.
Link Facebook Pages (& Instagram Accounts) to your Facebook Account
Remove the Facebook Account of your former Master account owner
Manage your Team
Manage your Apps
1. Connect your Facebook Account
👉 Open Settings, click the Social Profiles tab and click Add Facebook Account. You will be redirected to Facebook, where you must allow ZoomSphere's permissions.
You will be redirected to Facebook, where you must allow ZoomSphere's permissions.
💡 Please remember: All the permissions need to be enabled for ZoomSphere to work correctly.
At the same time, you can connect your Facebook pages or Instagram accounts that still need to be connected to the account. Just select the profile and hit Continue.
Good job! You have successfully added your Facebook account and Page. 👏
2. Link Facebook Pages (& Instagram Accounts) to your Facebook Account
Please link Facebook Pages (those already connected) to your Facebook Account via the Change account button. Then you will see your Facebook account below the Page's name. That means you control this Page. 💡
Once you link the Facebook pages to your Facebook Account, the Instagram accounts will automatically change as they are linked with the Facebook Page. 💡
3. Remove the Facebook Account of your former Master account owner
Now, you can remove the old Facebook Account (former Master owner) as it's no longer needed. 👇
4. Manage your Team
As a new Master account, you can manage your Teammates. To invite, remove or change their access, etc. That you can do in the Users & Team settings.
📚 Learn how to:
As a Master account, you can also switch to your Teammate's account in case your teammates have any trouble with their account.
5. Manage your Apps
As a Master account, you can install, remove and edit apps. You can also create, remove, and archive Workspaces.
Workspace is a workplace where you install your ZoomSphere apps, such as Scheduler, Analytics, Notes, etc.
You can also create rooms in ZoomSphere Chat.
👉 To learn more about your Master account, click here. 📖