Instagram has three kinds of accounts – personal, creator, and business.
Unfortunately, Instagram API doesn't support automatically published posts via a third-party app for the Creator accounts.
That's why you need to have an Instagram business account. 💡
👉 Important: Only Instagram BUSINESS accounts can be connected to ZoomSphere.
So, to connect an Instagram account to ZoomSphere, it's necessary to be switched to a Business Account (not a Creator Account).
You can set this up directly in the native Instagram mobile app or the desktop version.
👉 Go to your Instagram account and click Edit Profile → Scroll down and click → Switch account type.
Then choose → Set as Business Account → Switch → Done ✅
Choose the Business Account, not the Creator account.
Once you have chosen Business Account, you will be taken through a little tour introducing the account options and possibilities.
Select a Category of your business area and hit the button Done.
That's it! 😉
Business vs. Creator Instagram Account
Business Account | Creator Account |
For brands, businesses, retailers, organizations, and service providers | For influencers, public figures, and creators (that don't have a business yet) |
Call-to-action buttons (email address, phone) | Call-to-action buttons (email address, phone) |
Additional call-to-action buttons (book appointment, contact, reserve, location, order) | Additional call-to-action buttons (book now, reserve) |
Instagram API support | — |
If you have any questions, don't hesitate to contact us via the in-app chat or on our email support@zoomsphere.com 🙂