Instagram has three kinds of accounts – personal, creator and business.

Unfortunately, Instagram API doesn't support automatically published posts via a third-party app for the Creator accounts, that's why you need to have an Instagram business account.

👉 Important: Only Instagram BUSINESS accounts can be added to ZoomSphere.

Business vs. Creator Instagram Account

Business Account

Creator Account

For brands, businesses, retailers, organizations and service providers

For influencers, public figures and creators (that don't have a business yet)

Call-to-action buttons (email address, phone)

Call-to-action buttons (email address, phone)

Additional call-to-action buttons (book appointment, contact, reserve, location, order)

Additional call-to-action buttons (book now, reserve)

Instagram API support

So, in order to connect an Instagram account to ZoomSphere, it's necessary to be switched to a Business Account (not a Creator Account).

You can set this up directly in the native Instagram mobile app or in the Instagram desktop version.

👉 Go to your Instagram account and open the Settings.

👉 In the Settings choose AccountSwitch to a Professional Account.

Choose the Business Account, not the Creator account.


Once you have chosen Business Account, you will be taken through a little tour introducing the account options and possibilities.


Select a Category of your business area and hit the button Done.
That's it! 😉


If you have any questions, don't hesitate to contact us via the in-app chat or on our email support@zoomsphere.com 🙂

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