In the Master Account Settings, pick the tab Social profiles and Apps.
First, connect your personal FB account.
💡 You must be logged in to that personal account on Facebook when connecting it to ZoomSphere.
Now connect your FB pages.
💡 You must have Admin or Editor rights to the Facebook pages you want to connect to ZoomSphere to be able to do so:
Select which pages you want to connect to your ZoomSphere account.
Follow the same process with the rest of the social media networks.
With Instagram and Youtube, you are adding a channel/account directly without the need to connect personal profiles.
❗️ Please note that there are some conditions for connecting Instagram accounts:
The Instagram account needs to be in Business mode (NOT Creator)
The Instagram account needs to be linked with a Facebook page that you manage (i.e., you have admin or editor rights for a given page)
If the administrator of your page requires two-factor authentication, it needs to be set up on your personal Facebook profile as well, as you manage the Facebook page linked with your Instagram account. 😊 You can read more on this topic here.
Now your pages are connected, you can start adding them to your apps.
💡 Once you connect new profiles to ZoomSphere, don’t forget to:
1. Connect the profile with apps
Once you connect a new profile to ZoomSphere, don't forget to connect it to your Scheduler and other apps. Open the App and click the Settings button ⚙️.
Select Data Sources and select the new profiles. Save it to confirm the changes.
2. Give access to your teammates
Open the main Settings and select Users & Team, where you set access and a role for each teammate.
Open Access & Roles, select the new profiles, assign a role for Scheduler, and hit the Save button.
That's it! Now you & your team are ready to schedule posts. 🙂
If you have any questions, don't hesitate to contact us via the in-app chat or on our email email@example.com 🙂