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Protect Your ZoomSphere Account With 2FA
Protect Your ZoomSphere Account With 2FA

Why You Should Use Two-Factor Authentication (2FA) with Authenticator App

Tereza avatar
Written by Tereza
Updated over a week ago

Let's talk about keeping your ZoomSphere account safe and sound. You know how important it is to protect your online stuff, right? That's where two-factor authentication (2FA) comes in handy. It's like adding an extra lock on your digital door, making it tougher for unwanted visitors. So, why should you bother with 2FA? And how can you set it up using any Authenticator app? Let's dive in!

What's Two-Factor Authentication?

Two-factor authentication (2FA) is like having a secret handshake for your online accounts. Instead of just needing a password, you must prove it's you with something else, like your phone or a special code.

Why You Need 2FA for ZoomSphere

  1. Extra Security: Passwords are great, but they're not bulletproof. With 2FA, even if someone gets hold of your password, they still need something extra to get into your ZoomSphere account.

  2. Keeps Hackers Out: Hackers always look for ways to sneak into accounts. 2FA acts as a big "keep out" sign, making it much harder for them to break in and mess with your stuff.

  3. Meets Security Standards: Some industries have rules about how you should protect sensitive info. Enabling 2FA shows you're serious about security and helps you tick those compliance boxes.

Set up 2FA

Alright, let's get down to business. Here's how to lock down your ZoomSphere account with 2FA using Google Authenticator:

  1. Grab the Authenticator App: If you do not have one, download the Authenticator app on your phone, for instance, Google Authenticator. You can find it in the app store for both Android and iOS.

  2. Enable 2FA in ZoomSphere: Log in to ZoomSphere and head to your account' General settings. Look for the option to turn on two-factor authentication at the bottom of your screen.

  3. Scan the QR Code: ZoomSphere will show you a unique QR code. Open up your Authenticator app, scan that code, and boom—you're almost there!

  4. Enter the Code: The Authenticator app will give you a special six-digit code. Enter the code into the 2FA form - "Step 3", and you're all set! ✔️

And there you have it! With just a few taps, you've added an extra layer of protection to your ZoomSphere account. ✔️

Logging in with 2FA

When logging in to your ZoomSphere account, simply insert your email address and password and hit the red "Log In." Then enter your security code from the authenticator app and hit "Verify and Log In."

When logging in via your Facebook account, an authentication code is not required since you may already have two-factor authentication (2FA) enabled for your Facebook account. 💡

Renew 2FA

If there's a concern that your 2FA method has been compromised or there is any suspicious activity on your account, it's wise to renew your 2FA setup to ensure your account's security. Renewing 2FA ensures that your accounts remain protected against unauthorized access and reflects the latest security standards and device configurations.

Deactivate 2FA

Maybe you decide that 2FA isn't your thing anymore. No worries! Here's how to disable it:

  1. Access Account Settings: Navigate to your account's General settings and find the two-factor authentication section at the bottom of your screen. And click "Disable 2FA."

  2. Disable 2FA: Open your Authenticator app, find the secret code for ZoomSphere, and type the secret code into the deactivation form.

  3. Confirm by clicking the "Verify and Deactivate" button. ✔️


What Authenticator apps can I use?
The most commonly used is Google Authenticator, but you can use any other app, such as Microsoft Authenticator, Authy, LastPass Authenticator, Duo Mobile, etc.

What if I'm having trouble with Two-Factor Authentication?

  • If you encounter any issues or difficulties with Two-Factor Authentication on your ZoomSphere account, please contact our support for assistance at

What if I use my Facebook to log in to my ZoomSphere account?

  • If you're logging into your ZoomSphere account via Facebook, you won't need to go through the 2FA steps, as you might have already completed them with your Facebook login.

Is my ZoomSphere account safe with 2FA disabled?

  • While your ZoomSphere account can still be secure with 2FA disabled, enabling Two-Factor Authentication (2FA) adds an extra layer of protection against unauthorized access. Without 2FA, your account security relies solely on your password. However, enabling 2FA significantly reduces the risk of unauthorized access, as it requires both something you know (your password) and something you have (e.g., a verification code from your phone).

Keeping your ZoomSphere account safe doesn't have to be a hassle. Two-factor authentication is a simple yet powerful way to beef up your security and keep those pesky hackers at bay. So, why wait? Set up 2FA today and give yourself some peace of mind!

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