To connect an Instagram account, go to Master Account settings and hit the Add Instagram account button:

You can see the account type settings in the native Instagram mobile app:

Edit Profile → Switch to professional account → Done ✅

💡 If you see only personal and creator options, the Instagram account is already set as Business. If not, switch to a business account. Click the button below to view the full guide.

Facebook Page Settings –> Instagram (Classic FB page)

Facebook Page Settings –> LinkedIn accounts –> Instagram (New Page Experience FB Page) 👇

👉 i.e., you have an admin or editor role at the classic FB Page or Facebook Access Full Control at New Page Experience FB Page.

If the administrator of your page requires two-factor authentication, it needs to be set up on your personal Facebook profile as well, as you manage the Facebook page linked with your Instagram account. 🙂 You can read more on this topic here.

Ensure to give ZoomSphere all the necessary permissions in order to work properly — more about it here or below ⬇️

After making any changes, you must go back to your ZoomSphere settings and refresh your personal Facebook account according to the article Facebook: Necessary Permissions for ZoomSphere.

If you meet all these requirements given by Instagram and Facebook, your Instagram account should pop up on the list. 😊

💡 Sometimes, even if all conditions are met, the account is not visible to you and hence cannot be added to ZoomSphere. If this happens to you, continue here:

I cannot add an Instagram account to ZoomSphere, why?

How to Fix Connection with Instagram?

If you have any questions, don't hesitate to contact us via the in-app chat or on our email support@zoomsphere.com 🙂

Errors, Issues & Solutions