If you are wondering what's the difference between a Master and a User account, then you have come to the right place. π
Master Account
β There is only one Master account π in each ZoomSphere team. π‘
β Is the very first account created in your team.
β It is the only place to connect new social profiles, invite new users to the team, create & edit workspace, and adjust status settings.
β The Master account also permits Users to create new apps and chat rooms and whether they can or cannot access the Report Builder.
β Can access their User's accounts but cannot access the User's chat.
User Account
β The account was created & invited to the team by the Master account.
β The User account can only edit the settings of the Apps they installed (owned apps).
β Can access Report Builder, create new Chat rooms, and install own apps if the Master account grants the permissions.
β Requires a Scheduler & Community Management Role to work with a chosen social profile.
Table Summary
| Master Account | User Account |
Create New Apps | βοΈ | βοΈ |
Create/Edit Workspace | βοΈ | β |
Create New Users | βοΈ | β |
Connect Soc. Profiles | βοΈ | β |
Create/Edit Statuses | βοΈ | β |
Create/Edit Labels | βοΈ | β |
Report Builder Access | βοΈ | βοΈ |
Create Chat rooms | βοΈ | βοΈ |
Edit App's Settings | Owned Apps only | Owned Apps only |
Teammates Switch | βοΈ | β |
Support Chat | βοΈ | βοΈ |
Account Switcher | βοΈ | βοΈ |
Requires a User's Role | β | βοΈ |