If you are wondering what the difference is between a Master and a User account, then you have come to the right place. 😉

→ There is only one Master account 👑 in each ZoomSphere team. 💡

→ Is the very first account created in your team.

→ It is the only place to connect new social channels, invite new users to the team, create & edit workspace, and adjust status settings.
→ Permits Users to create new apps and chat rooms and whether they can or cannot access the Report Builder.​

→ Can access their User's accounts but cannot access the User's chat.

→ The account was created & invited to the team by the Master account.

→ The User account can only edit the settings of the Apps they installed (owned apps).

→ Can access Report Builder, create new Chat rooms, and install own apps if the Master account grants the permissions.

→ Requires a Scheduler & Community Management Role to work with a chosen social channel.