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I can't see most of the settings. Why?
I can't see most of the settings. Why?

The two types of ZoomSphere accounts and the difference between them

Tereza avatar
Written by Tereza
Updated over a week ago

There are two types of accounts in ZoomSphere โ€“ a "master" account and a "regular" account.
โ€‹Master Account (MA) = the MAIN account with access to all settings.

  • It is "superior" to all the other REGULAR accounts which are created through it.

  • Every time the MA adds another user, a regular account is created for this user. MA can send an email Invitation to this user, so he/she will be able to access his/her account).

Only the Master Account can:

  • add new users

  • connect social media profiles

  • refresh pages when the connection is lost

  • create new workspaces

  • give access for each user to see and work in apps

  • ...

If you are an owner of a regular account and you wish to change some settings, please, contact your master account.

Master Account Settings

Regular Account Settings

If you have any questions, don't hesitate to contact us via the in-app chat. ๐Ÿ™‚


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