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Administrator vs. User Account

There are two accounts in ZoomSphere, learn the difference

Written by Karolina

If you are wondering what the difference is between an Administrator and a User account, then you have come to the right place.

Administrator

→ There is only one Administrator 👑 in each ZoomSphere team. 💡

→ Is the very first account created in your team.

→ It is the only place to connect new social channels, invite new users to the team, create & edit workspace, and adjust status settings.
→ Permits Users to create new apps and chat rooms.

→ Can access their Users' accounts but cannot access the Users' chat.

User Account

→ The account was created & invited to the team by the Administrator.

→ The User account can only edit the settings of the Apps they installed.

→ Can create new Chat rooms and install their own apps if the Administrator grants the permissions.

→ Requires a Scheduler Role to work with a chosen social channel.

Table Summary

Administrator

User Account

Create New Apps

✔️

✔️

Create/Edit Workspace

✔️

Create New Users

✔️

Connect Social Media Channels

✔️

Create/Edit Statuses

✔️

Create/Edit Content Pillars

✔️

Create Chat rooms

✔️

✔️

Edit App's Settings

Owned Apps only

Owned Apps only

Teammates Switch

✔️

Support Chat

✔️

✔️

Account Switcher

✔️

✔️

Requires a User's Role

✔️

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