Skip to main content
All CollectionsFAQsZoomsphere account
How can I cancel my subscription?
How can I cancel my subscription?
Tereza avatar
Written by Tereza
Updated over a week ago

Please inform us at your earliest convenience before the start of the next billing cycle. Once the billing cycle has begun and the invoice has been issued, we are unable to cancel the subscription for that billing cycle.

You can contact us through our in-app chat or via email at finance@zoomsphere.com.

Once your subscription is canceled, your ZoomSphere apps will be deactivated. However, your ZoomSphere account will remain active (unless deleted), allowing you to access and reactivate your plan anytime.

Did this answer your question?