1) How to invite a new user

2) New user: How to join ZoomSphere

3) The email address already exists

First, click Create a new user in the Users & Team settings.

This setting is accessible only for the Master account (the main admin).

→ Fill in all the information, add an email address, hit Save and continue.

→ Give access to install apps, create reports in Report Builder, and create chat channels.

→ Grant access to Social Profiles.

→ Assign a Scheduler role.

Save it and continue.

3. Shared Apps

→ Select Apps the User can work with.

4. Invitations

→ Send an email invitation and wait for the user to activate their account.

That's it. Good job! 👏

🕐 Now, you need to wait for your new teammate to activate their account.

The invitation will be sent to the user's email address. It needs to be accepted by clicking the Join ZoomSphere button.

→ The user needs to create a password and click the Activate button.

Please note: The password needs to meet all the requirements to activate the account.

And that is it! 👍

The Activation has been completed, and your new teammate can start working with ZoomSphere. 🎉

→ It means that this email has already been registered in ZoomSphere, so it can't be added to your team. Find more about this issue here: Error: Email already exists 📚

If you have any questions, don't hesitate to contact us via the in-app chat or our email support@zoomsphere.com. 🙂