1) How to invite a new user
First, click Create a new user in the Users & Team settings.
This setting is accessible only for the Master account (the main admin).
→ Fill in all the information, add an email address, hit Save and continue.
Access & Roles
→ Give access to install apps, create reports in Report Builder, and create chat channels.
→ Grant access to Social Profiles.
→ Assign a Scheduler role.
Save it and continue.
3. Shared Apps
→ Select Apps the User can work with.
→ Send an email invitation and wait for the user to activate their account.
That's it. Good job! 👏
🕐 Now, you need to wait for your new teammate to activate their account.
2) How to join ZoomSphere (Step by step for a new user)
The invitation will be sent to the user's email address. It needs to be accepted by clicking the Join ZoomSphere button.
→ The user needs to create a password and click the Activate button.
Please note: The password needs to meet all the requirements to activate the account.
And that is it! 👍
The Activation has been completed, and your new teammate can start working with ZoomSphere. 🎉
3) Email already exists; what can I do?
→ It means that this email has already been registered in ZoomSphere, so it can't be added to your team. Find more about this issue here: Error: Email already exists 📚
If you have any questions, don't hesitate to contact us via the in-app chat or our email firstname.lastname@example.org. 🙂