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Master Account: How to Invite a New User to Your Team
Master Account: How to Invite a New User to Your Team

Learn how to invite new people to your team

Tereza avatar
Written by Tereza
Updated over a week ago

New Users can only be created by Master account. There is only one Master account in each ZoomSphere team.

1. Create and Invite New User

First, click "Create a new user" in the Users & Team Settings.

Basic info

→ Fill in all the information, add an email address, hit "Save and continue."

Access & Roles

→ Give access to install apps, create reports in Report Builder, and create chat channels.

→ Grant access to Social media channels.

→ Assign a Scheduler/Community role

Shared Apps

→ Select which Apps the User can access and work with.


→ Send an email invitation and wait for the user to activate their account.

That's it. Good job! 👏

Now, you must wait for your new teammate to activate their account.

2. Activate the Account (Step by step for a new user)

The invitation will be sent to the user's email address. It needs to be accepted by clicking the Join ZoomSphere button.

→ The user needs to create a password and click the Activate button.

The password needs to meet all the requirements to activate the account.

And that is it! 👍

The account activation has been completed, and your new teammate can start working with ZoomSphere. ✔️

Email already exists; what can I do?

→ It means that this email has already been registered in ZoomSphere, so it can't be added to your team. Learn more

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