All Collections
Master Account Settings
Best Practices
Master Account: Switching to teammates' account
Master Account: Switching to teammates' account

As the master account, you can switch to any of your users' account โ€“ what is it good for? Learn more.

Jakub Mach avatar
Written by Jakub Mach
Updated over a week ago

The master account has many useful possibilities, which may be used for better work with your teammates and also with your clients. One of them is switching to the account of any member of your team or your client.

When it can be useful?

You have a new team member and want to help him to get started with the ZoomSphere ecosystem. In this case, firstly you need to set him access in your own settings and then you can easily check it by switching to the account of your new team member.

It can be useful in many cases. For example, your client is having issues with not seeing some app or data. In this case, you can easily switch into his account and see how the workspace looks from his point of view. It can be useful to understand a problem much better and resolve it.

Have a new client? Congrats! You can use the switching function to help him to navigate in the ZoomSphere ecosystem.

As a master account, you can see all the teammates' and clients' settings. You can easily check them to make sure that all the settings are correct and that the client or your team member has all access needed.

How to do that? Easily!

If you have any questions, don't hesitate to contact us via the in-app chat or our email ๐Ÿ™‚

Did this answer your question?