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Facebook & Instagram
Error: #10 The user is not an Instagram Business
Error: #10 The user is not an Instagram Business
Instagram: Issues with publishing
Tereza avatar
Written by Tereza
Updated over a week ago

Are you having issues with publishing your post, and this error note appears above? πŸ‘‡

If this note appears, it means that your Instagram account was changed back from a Business account to either a Private account or the Creator one.

πŸ’‘ Only a Business account is compatible with ZoomSphere due to Instagram API limitations.

πŸ‘‰ In this case, you need to change it back. Open your Instagram account on your mobile app and go to the Settings – Account – Switch account type and choose the Business Account.
πŸ‘‰ Learn more about switching the Business account here.

Once you have changed the account type, go back to the ZoomSphere settings and refresh your personal FB profile.

Once it's refreshed, go back to your post and click on the Try it again button, and publish the post. πŸ˜‰

That's it! πŸ‘

If you have any questions, don't hesitate to contact us via the in-app chat or on our email πŸ™‚


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