All statistics in one place
Strong communication is built on strong data, and in ZoomSphere, you can find more than 150 metrics from various social media platforms. Here are the supported channels:
Facebook – data provided from Facebook Insights
Instagram (Feed + Stories) – data provided from Instagram Insights. Make sure your IG account is a Business one and it's linked to an existing FB page you manage. Learn more
Connect your social media pages and profiles to the app in the Settings or during the app installation. Note: Only pages and profiles connected to your ZoomSphere account will be available in this list.
Start with the initial Leader Board with key statistics overview. To dig deeper, click More.
For each page, you open a separate dashboard. In the upper tab, switch in between different sections to examine different areas of your page performance.
You can filter the results by date range and compare it to the previous, you can also easily switch between the profiles you connected to the specific Analytics app (on the left side next to the date range).
Connected vs. External Profiles
Connected profiles are the social media profiles that you connected to ZoomSphere in the main settings, those ones are "internal" and you have rights to manage those (you're their admin or editor).
External profiles are any profiles you don't have rights to manage, e.g. your competitors. Data from external profiles are limited to public metrics only.
Few extra tips 👌
Download your data like an image, pdf file, or excel file.
Disable any line from the chart by clicking on it. This can help you better analyze the data.
Or, use the zoom-in function. 🙂
Analytics vs. Benchmarking
In the Analytics App, you always see data for one social media channel at a time. If you want to see and compare data for two or more pages in one graph, use the Benchmarking App. 👌
If you have any questions, don't hesitate to contact us via our in-app chat or at email@example.com, or explore other articles in our Help Center 👇